Here’s what makes us different from the average Gold Coast property management service:
- Principal/Director is an REIQ Member
- The 100 point check
- We have implemented an online applications system
- We provide tenancy database history and enquiry searches
- We feature ad campaigns on Realestate.com.au for 4 weeks for maximum exposure
- We ensure rental compliance
- The latest industry programs and systems are provided
- We offer excellent Customer Service and our communication and availability are top notch
- We have over 24 years industry experience in independent real estate Gold Coast
- Online access for Landlords is easily available
- We provide full colour routine inspections emails in PDF with detailed photos
- We ensure preparation of property for handover onsite to tenant and arrangements for preventative maintenance with the Landlord
- Owl has customised exclusive checklist to ensure nothing is missed in every process
- Owl can assist with checklist Guides to ensure your property is ready for Tenancy and Tenants vacating the property to ensure a quick change over process and minimum vacancy time is achieved at all times.
But there is more – the Owl Guarantee
By becoming an Owl Landlord you receive a service Guarantee. In this Guarantee we list our points of difference and our commitment to you. With this Guarantee you also receive a customer and pin number for your file. Log onto this convenient port in order to re-print invoices and financial statements customised to suit your needs.
If you feel our office has not kept the Guarantee Service Promise, we will manage your property for free for two full months.
Since we are a boutique office we can reassure you that you will receive exclusive personal service and once we reach management capacity, we will not take on new properties until a position on the rent role becomes vacant, e.g. owner moves back into their investment property or the property sells. A new client will go on our waiting list. This is to ensure we keep the boutique service we are passionate about and no one is compromised by taking on so much that properties become under-managed.
Repeat business is how we grow our Gold Coast real estate rent role and with like minded clients comes like minded tenants and customers.
You deserve Owl service, make a wise call today!